As the Assistant to the Practice Manager, Ms. Riekkoff is the first friendly face patients see when they arrive at the clinic. She checks patients in and out, schedules follow-up appointments as recommended by the clinicians, and answers incoming phone calls.
Ms. Riekkoff also has a knack for sensitive and intuitive communication. Having previously worked as a marketing manager, she knows how to connect with people in new and creative ways. Leading a guerrilla marketing team taught Ms. Riekkoff the value of being “in the trenches,” meeting prospective patients where they are, and discussing their needs on their terms. Ms. Riekkoff’s self-starting work ethic and vibrant energy make her an asset to both patients and the Eappen management team.
Ever since she joined the Eappen Clinic in 2020, Ms. Riekkoff has been focused on creating a safe and personable environment for patients. She has found helping patients on their mental health journeys to be extremely rewarding.